Seven questions worth asking any vendor
| What to ask | Why it matters | Clearbound’s answer |
|---|---|---|
| Does this need new hardware? | Cameras, tags, beacons, radar units or an edge appliance turn a safety evaluation into a capital purchase and an install project. | No. It runs on camera views you already have. No tags or wearables. |
| How long until my own footage is analysed? | A demo shows a vendor’s model on a vendor’s footage. Your aisles, lighting and camera angles are the actual test. | 45 days from kickoff to findings report, on footage from your facility. |
| Can I evaluate before an annual commitment? | Determines whether you can prove value internally before a procurement cycle. | A 45-day pilot with no obligation to continue afterwards. |
| What does it need from my IT team? | Live feed access means network changes and a security review before anyone sees a result. | Nothing. Footage is exported and batch uploaded. No integration, no VPN, no firewall rules. |
| Is there facial recognition, and is PII stored? | This is the first question your workforce, union or legal team will ask you. | No facial recognition, no identity matching, no PII captured or stored. |
| Which detection categories are live, and which are roadmap? | Category counts in marketing material often mix shipped capability with planned capability. | Listed per vertical on each solution page, with roadmap items marked as coming soon. |
| How is pricing structured? | Scope units differ — per camera, per site, per seat, per employee — and change what a quote means. | Scoped per camera view. |
The middle column describes why each question matters, not the behaviour of any particular vendor. Ask each vendor directly and hold them to their own published material.
Three genuinely different approaches
Products in this space tend to fall into one of three groups, and the group matters more than the feature list.
Hardware-first
- In-cab cameras, UWB tags, radar or proximity beacons.
- Requires equipment on trucks or on people.
- Covers only what is equipped, only while it is worn and charged.
Software on existing cameras
- Analyses footage from cameras already installed.
- No equipment to issue, mount or maintain.
- Coverage is limited by where your cameras already point.
When we are the wrong choice
Being specific about this saves everyone a sales cycle.
- You need real-time alerts on day one. Continuous live monitoring is Phase 2, after a pilot, not during it.
- You have no existing cameras covering the zones you care about. There is nothing for us to analyse.
- You need detection across a very broad catalogue of categories today. Ask us for the current list before assuming coverage.
- You need on-premise processing with no cloud upload. Pilot footage is processed on our cloud platform.
Pages worth reading next
The existing-cameras page covers what a pilot needs from you in practical terms. The privacy and workforce page sets out what is captured, what is retained, and for how long.
